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Zebra Technologies: How Smart Communications and Task Management Can Improve Branch Efficiency

Zebra Technologies: How Smart Communications and Task Management Can Improve Bank Branch Efficiency

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MarketScreener, March 19, 2021

With pandemic-driven spikes in digital activity and major changes to the in-branch experience, banks are dealing with operational stresses like never before. Managers are faced with new hygienic rules, changes in customer behavior, and much more.

Operating in such an unpredictable and fast-changing environment risks substandard customer service, lost revenue, and compliance violations. The situation also underscores existing gaps in both communications and operational execution.

The problems are significant, as Reflexis’ research has demonstrated. We recently sponsored our Second International Branch Banking Employee Survey, in which we polled 1,228 banking managers from North America and Europe on how COVID-19 has changed their industry. The findings illustrate how banks are facing the following trends:

  • A reduction in both banking staff and locations
  • Fewer employees in each open branch
  • Inefficient branch network communications (particularly after the pandemic’s arrival)
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Latest Press

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

April 28, 2022

Nucleus Research evaluated 16 WFM solutions and ranked them on their delivery of value to customers via both the functionality and usability of their software. Zebra received accolades for its AI-powered Reflexis WFM platform, which allows managers and employees at retailers, quick service restaurants (QSR), hotels and banks to optimize execution processes and labor expenditures.

North Shore Bank Selects Zebra Technologies to Streamline Branch Operations

North Shore Bank Selects Zebra Technologies to Streamline Branch Operations

March 16, 2022

North Shore Bank has selected Reflexis for Banking to streamline branch tasks and increase staff effectiveness and productivity to elevate the customer experience.

Vera Bradley Selects Zebra Technologies and Reflexis Systems to Manage Customer Appointments

Vera Bradley Selects Zebra Technologies and Reflexis Systems to Manage Customer Appointments

July 8, 2021

Vera Bradley has selected Reflexis Appointments to provide a tailored experience for its customers, enabling them to select an in-person or virtual shopping session.

Maverik Selects Zebra and Reflexis to Streamline Store Execution and Labor Scheduling

Maverik Selects Zebra and Reflexis to Streamline Store Execution and Labor Scheduling

June 3, 2021

Maverik — Adventure’s First Stop, has selected Reflexis ONETM to integrate and streamline store execution and labor scheduling for more than 6,000 team members across 360+ locations.

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 Value Matrix

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 Value Matrix

April 27, 2021

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus Research as a Leader in the 2021 WFM (Workforce Management) Technology Value Matrix.

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