Visit the Reflexis Knowledge Center
Success with any new product means gaining an understanding of best practices and critical features as quickly as possible. It also means using it consistently across your organization, ensuring everyone has access to the latest key information.
With this in mind, Reflexis launched the Knowledge Center earlier this year. The Knowledge Center contains a wealth of information on all Reflexis products that you can use to maximize the effectiveness of your solutions. It’s easy to navigate and is accessible by clicking the “Customer Support” link at the top-right of the ReflexisInc.com homepage.
The Knowledge Center contains multiple types of documentation materials on each Reflexis solution, from User Manuals (how-to’s and functionality descriptions) to Process Documents (step-by-step instructions on how to better apply a Reflexis tool to your business). It also contains narrated videos that walk you through using a Reflexis solution – for example, authoring a custom report for your organization in Advanced Analytics & Reporting (AAR). On top of that, Release Notes are made available on the Knowledge Center so you can quickly understand what’s in a new product upgrade.
We’re proud to share that a ton of new documentation has been added since our launch in April. Some highlights include:
|Release Notes||– Real Time Task Manager (RTM) 16.9 and 16.10|
|User Manuals||– Employee Self Service (ESS)
– Workforce Scheduler (RWS) Administrator’s User Manual
– RTM Project Creator’s User Manual
– StoreWalk (RSW) Administrator and Field User Manuals
– Mobility Guide for iPhone (Scheduling/Time and Attendance)
|Videos||– Advanced Analytics (Scheduling/Time and Attendance)
– Advanced Analytics (Task Manager/StoreWalk)
– Document Repository product overview
– QNotes/QChat product overview
– Capacity Planning (RTM)
|Process Documents||– Time and Attendance (RTA) Payroll Processing for Store and Corporate
– Budgeting (RWS)
– Leadership Calendar, Capacity Planning, Using Forms and many more (RTM)
New materials are constantly being added to the Knowledge Center, so make sure you bookmark the site and return often. Whenever a new item is added, it’s shown in the Announcements section of the main Knowledge Center page.
As a reminder, if a user in your organization does not already have access, simply raise a JIRA support ticket.
At Reflexis, we want to build your proficiency with our solutions so your experience with them is a complete success. The materials available on the Knowledge Center can help maximize the benefits you receive from our solutions so you, in turn, can deliver an excellent customer experience.