• Solutions
    • Execution & Communication
      • Real-Time Task Manager™
      • Q-Suite™
        • Q-Check
        • Q-Comm
        • Q-Visual
        • Q-Walk
        • Q-Docs
        • Q-Forms
      • Zebra Integration
    • Workforce Management
      • Workforce Scheduler™
      • Time and Attendance™
      • Employee Self-Service™
      • Reflexis Customer Connect™
    • Reflexis AI
      • AI Decisions
      • AI Staff Planner
      • AI Budget Planner
      • AI Performance Mgr.
    • Cloud, Mobility, & Analytics
      • Cloud Hosting Services
      • Advanced Analytics & Reporting™
      • Reflexis Mobility™
  • Industries
    • Retail
    • Hospitality
    • Banking
      • Overview
      • AI-Powered Workforce Management
      • Modernized Branch Operations
      • Integrated Customer Experiences
    • Healthcare
  • Customers
    • Customer Stories
    • Customer Success Program
  • Resources
    • Webinars & Events
    • Insights – Reflexis Blog
    • Case Studies
    • White Papers
  • About
    • Partners
    • Careers
    • News
    • Webinars & Events
  • Contact Us
  • Customer Support
  • English
    • Deutsch
    • Español
Language
  • lang English
  • lang Deutsch
  • lang Español
Blog
Customer Support
Reflexis SystemsReflexis Systems
Reflexis SystemsReflexis Systems
  • Solutions
    • Execution & Communication
      • Real-Time Task Manager™
      • Q-Suite™
        • – Q-Check
        • – Q-Comm
        • – Q-Visual
        • – Q-Walk
        • – Q-Docs
        • – Q-Forms
      • Zebra Integration
    • Workforce Management
      • Workforce Scheduler™
      • – Time and Attendance™
      • – Employee Self-Service™
      • Reflexis Customer Connect™
    • Reflexis AI
      • AI Decisions
      • AI Staff Planner
      • AI Budget Planner
      • AI Performance Mgr.
    • Cloud, Mobility & Analytics
      • Cloud Hosting Services
      • Reflexis Mobility™
      • Advanced Analytics & Reporting™
  • Industries
    • Retail
    • Banking
      • Overview
      • AI-Powered Workforce Management
      • Modernized Branch Operations
      • Integrated Customer Experiences
    • Hospitality
    • Healthcare
  • Customers
    • Our Customers
    • Customer Stories
    • Customer Success Program
  • Resources
    • Webinars & Events
    • Insights – Reflexis Blog
    • Case Studies
    • White Papers
  • About
    • Partners
    • Careers
    • News
    • Webinars & Events
  • Contact Us

Video Insights: Exploring Branch Workforce Management – Multi-Site Scheduling

Video Insights: Exploring Branch Workforce Management - Multi-Site Scheduling

white seperator line

Reflexis Blog

robert woolsey video still

Reflexis is excited to continue our video series, with deep dives into key topics within the world of Workforce Management. This second video in the series covers multi-site scheduling – why you should do it, what it’s worth to your bottom line, and what to think about when implementing the change. A summary is provided below, but please check out the full video here for the full analysis.

Multi-site scheduling, enabling your employees to work at other branches outside their home location, makes life easier for both your Branch Managers and associates. Between text chains, playing phone tag, and guessing employee availability, filling last minute schedule gaps is both time consuming and exhausting for Branch Managers. However, the flexibility provided by multi-site scheduling gives Branch Managers both more associates to choose from to help cover shifts, and associates with a much wider set of availability and skillsets. It’s also great for your employees’ satisfaction and morale. Most associates welcome the opportunity to experience work at other locations, and many are already driving past other branches to get to their home location each day. It can also serve as a reward for high performing associates, providing the opportunity to easily pick up additional shifts when they desire more hours.

Multi-site scheduling is one of the highest value efficiency initiatives that your bank could undertake today, generating between $400K and $700K of labor savings annually per 100 branches. When compared to a branch-centric scheduling approach, simulation models show a 0.2 teller FTE reduction for an average branch. Multi-site scheduling allows you to spread out the variability that comes with vacation and sick time over a much wider employee base, allowing you to run leaner on staffing, yet greatly improve flexibility in shift coverage. This additional flexibility means you can meet or exceed your current service level and wait time targets with less overall staff, even branches already operating at or near minimum staffing levels For banks already leveraging employee float pools today, a multi-site scheduling approach is both better and easier – requiring less administrative overhead and achieving improved results.

Choice of software is key, and your rollout will be much smoother with a solution that can capture employee preferences, optimize shifts, and create schedules easily with rules-based automation. The trouble many banks run into when they try to implement WFM changes is that they don’t properly equip their associates, field leadership, or workforce management team with the right tools to execute it successfully. Reflexis ONE has all the tools you need to effectively navigate this change and ensure you extract the full value from multi-site scheduling. It can help you define the rulesets that govern taking shifts at other branches, so that low performing associates are not eligible to participate, for example. It can also limit multi-site work to within set branch clusters or districts to make managing the process even easier.

Latest Posts

Kelly Brown from Vera Bradley Recognized by RIS News as One of the Top Women in Retail Tech

Kelly Brown from Vera Bradley Recognized by RIS News as One of the Top Women in Retail Tech

August 15, 2022

Discover how Kelly Brown transformed Vera Bradley’s store operations by simplifying store execution with Zebra Reflexis.

Forrester: Get $59M ROI over Three Years with Zebra Reflexis

Forrester: Get $59M ROI over Three Years with Zebra Reflexis

August 4, 2022

Explore the ROI and tremendous benefits leading retailers are seeing by using Reflexis task and workforce management solutions.

Lowe’s: Making Customer Experience a Top Priority

Lowe’s: Making Customer Experience a Top Priority

August 4, 2022

Check out our latest video customer success story! Explore how Lowe’s simplified store execution and improved employee collaboration with Zebra task management and communication solutions. Solutions Discussed: o Real-Time Task Manager o Workforce Connect

Why 20% of bank employees consider quitting: Survey

Why 20% of bank employees consider quitting: Survey

June 10, 2022

Administrative tasks are often handled manually, causing inaccuracies and longer customer wait times. New software and apps are the solution.

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

April 28, 2022

Nucleus Research evaluated 16 WFM solutions and ranked them on their delivery of value to customers via both the functionality and usability of their software. Zebra received accolades for its AI-powered Reflexis WFM platform, which allows managers and employees at retailers, quick service restaurants (QSR), hotels and banks to optimize execution processes and labor expenditures.

Zebra
logos
reflexis

Reflexis Systems, Inc.
3 Allied Drive Suite #220
Dedham, MA 02026
+1 781-493-3400
sales@reflexisinc.com
Email Preferences

  • Home
  • Solutions
  • Customers
  • Resources
  • Contact Us

FAQ

© 2023 — Reflexis Systems, Inc. | Legal Terms | Privacy Policy

  • Home
  • Solutions
  • Customers
  • Resources
  • Contact Us
Our site uses cookies. By continuing to use our site you are agreeing to our cookies policy. Click here to read our cookies policy.