Midwestern convenience retailer and manufacturer of ice cream products selects advanced labor solution to automate scheduling and increase associate engagement

DEDHAM, Mass., October 1, 2019: Reflexis Systems, Inc., industry leader in real-time store operations and workforce management solutions, announced today that United Dairy Farmers, Inc., (UDF) has selected Reflexis Workforce Scheduler™ to simplify associate scheduling and forecasting for their convenience stores and other lines of business. By combining Workforce Scheduler™ with Employee Self-Service and Advanced Analytics & Reporting, UDF will empower store associates and managers and gain insight into store and labor operations while optimizing labor spend.

UDF, which operates nearly 200 convenience stores, sought a solution to increase scheduling accuracy and improve engagement for store associates and managers. By adding Workforce Scheduler™, UDF can more efficiently forecast workload demand, rapidly generate accurate schedules and create accurate and precise labor budgets.

“We are excited to add Reflexis workforce management solutions and move away from manually creating employee schedules,” said Dan Burke, Vice President of Retail Operations for UDF. “Based on feedback from our associate engagement survey and through talking with our managers and associates, automating the scheduling process in our stores is a key priority.     Workforce Scheduler™ will help us increase productivity, increase associate engagement, lower associate turnover, and, in turn, continue to enhance the guest experience across our stores and other lines of business.”

“Reflexis is thrilled to assist UDF in streamlining its labor scheduling,” said Brett Friedman, Chief Revenue Officer at Reflexis. “We’re confident that UDF will realize crucial benefits with our solutions, including more engaged store associates and more accurate communication of schedules.”

UDF will also utilize Reflexis Advanced Analytics & Reporting to discover trends in store execution, store auditing, and labor operations data, with the goal of improving store operations.

About United Dairy Farmers

From humble beginnings almost 80 years ago to a diversified family owned business, there’s more than meets the “ice-cream” at United Dairy Farmers (UDF), Inc. In addition to its iconic roots in convenience retail and ice cream, UDF has grown into an organization with diverse business lines including Manufacturing, Wholesale, Real Estate, Logistics & Supply Chain, and Petroleum Operations/Distribution.

At United Dairy Farmers, the company aspires to be the best convenience retailer in the region, with a keen focus and ongoing commitment to quality, guest experience, growth, and being a trusted neighbor in all local communities that it serves.

With almost 200 convenience stores and a rich history in ice cream, the company cherishes the opportunity to interact with its guests on a daily basis. With over 3,000 associates and a retail network of stores serving hand-dipped ice cream cones, made-to-order shakes, sundaes, and malts, UDF continues to innovate in the fun world of ice cream. Legendary flavors like Cookies ‘N Cream, Peaches and Peaches have been joined by new creations like Rhinegiest Truth IPA infused Tropical Truth ice cream. True to the company’s Cincinnati roots, every ounce of UDF ice cream is created with care using the same personal craftsmanship that began almost 80 years ago to ensure the quality and taste guests have come to expect from Homemade Brand and the UDF family.

To find out more, visit us at www.udfinc.com or check us out on social media.

About Reflexis Systems, Inc.

Reflexis is the leading provider of real-time store operations solutions having been selected by more than 275 global retailers to simplify store operations, optimize labor spend, and improve store execution.

The Reflexis ONE^TM real-time work platform helps retailers drive simplification for stores and improved line-of-site for field management resulting in significant time savings, precise execution, and a superior customer experience.

Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, Columbus, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America.

Reflexis: Unleash the Power of Your Store Associates. Learn more at www.reflexisinc.com

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Contacts:

Reflexis Systems, Inc.
Peter Czyryca, +1 (781) 493-3400 x351
Manager, Public Relations & Analyst Relations
Peter.Czyryca@reflexisinc.com

United Dairy Farmers
Mark Wilson, SPHR, SHRM – SCP,   +1 (513)-396-8883
Corporate Head of Human Resources
mwilson@udfinc.com