Reflexis StorePulse® Integrates with Leading Order Management Systems to Improve Profitability and Labor Productivity for Store Fulfillment of Online Orders
Reflexis StorePulse® Real-Time Execution Software Provides Retail Solution for Optimal “Buy Online / Ship from Store,” “Buy Online / Pickup from Store,” and Other Omni-Channel Processes
NRF Big Show 2015
DEDHAM, Mass., January 9, 2015: Reflexis Systems, Inc. today announced its StorePulse real-time execution software integrates with leading order management system software to enable retailers to achieve operational excellence in store-level omni-channel fulfillment and customer engagement. Reflexis has integrated StorePulse® with leading order management systems, which provide network-wide product inventory visibility and order promising capabilities, to enable operational excellence and improved customer service in store-level e-commerce fulfillment.
Retailers’ efforts to provide a unified, compelling experience for customers online and in stores are hampered by inefficient handoffs among pre-existing, siloed technologies to store associates. As a result, store associates execute omni-channel strategy using manual processes, which leads to a suboptimal customer experience. Reflexis StorePulse underpins real-time retail response to omni-channel and customer demand in stores.
“The combination of Reflexis StorePulse and order management systems enables retailers to rapidly implement a solution that improves the ability to execute “Buy Online, Ship from Store,” “Buy Online, Pickup in Store,” and use inventory from one channel to serve customers in another,” said Prashanth Palakurthi, founder and CEO of Reflexis. “The pre-integrated solution enables retailers to efficiently execute e-commerce driven tasks in stores to reduce time to delivery, `Save the Sale,’ and deliver the perfect omni-channel experience to their customers.”
“Customers expect a seamless online-to-stores shopping experience with the ability to pick up products in the stores or have them delivered to their homes in increasingly smaller delivery windows,” said Murtaza Ghadyali, co-founder and Senior Vice President of Product Management for Reflexis. “Reflexis enables retailers to improve the efficiency of in-store fulfillment processes and leverage their physical locations to improve delivery service and strengthen brand loyalty.”
About Reflexis Systems, Inc.
Reflexis is the pioneer in real-time store execution and workforce management solutions that enable retailers to execute their customer engagement strategy flawlessly and uncover profit. The Reflexis platform of real-time store execution, task management, KPI/compliance, time and attendance, and labor scheduling (including budgeting, forecasting, and employee self-service) enables retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics and alerts.
For the past 12 years, more than 200 of the world’s best companies in multiple vertical categories such as retail, hospitality, and Quick Serve Restaurants have reported dramatic improvements in compliance with corporate strategies; higher productivity of corporate, field, and store employees; and increased revenue and profitability after implementing Reflexis workforce management and real-time execution solutions. Reflexis StorePulse® (patent pending) synchronizes activities with real-time KPIs, alerts, and customer demand. Stores, hotels, and restaurants can systemically execute best practices to provide a greater quality of customer engagement, leading to higher revenues.
Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, London, and India. For more information, visit reflexisnew.wpengine.com. Follow Reflexis on: LinkedIn | Facebook | Twitter | YouTube | Google+ | Instagram
Reflexis Systems, Inc.
David L. Andrews, (781) 493-3351
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