Workforce Management
Reflexis Customer Connect
Create a Positive and Personalized Connection with your Customers
Create a Positive and Personalized Connection with your Customers
Reflexis Customer Connect is a comprehensive customer engagement suite, offering a plethora of tools for you to deliver the best customer experience. It provides flexibility, allowing you to mix and match versatile tools that can also be integrated into your existing employee and customer management systems. Reflexis Customer Connect can help to ensure your organization has the perfect formula for customer satisfaction.
Effortless appointment scheduling
Frictionless experience from order to pickup
Improve customers’ queuing experience
Match customers with the right experts who can help
Simplified and personalized event experience
Reflexis Customer Connect provides easy-to-use dashboards and reports in key categories so you can continue to improve customer satisfaction. Our sophisticated analytics engine gives you concise and actionable insights that can help you identify company-wide trends, adjust staffing levels, track lost opportunities and more.
By integrating with other third-party systems such as human resource management, data warehouses and loyalty programs, Reflexis Customer Connect helps you provide your customers with a positive and personalized experience at every touchpoint.