Real-Time Task Management to Simplify Store Operations for Improved Customer Engagement
Real-Time Task Manager
Learn how you can improve customer engagement now!
Simplify Work for Store Associates
As customers increasingly expect omnichannel services and experiential stores, brick-and-mortar retailers are facing both new challenges and new opportunities to drive customer engagement. Reflexis Real-Time Task Manager is the industry-leading store operations solution designed to simplify work for store associates. With Real-Time Task Manager, you can improve store execution and manage by exception in real-time with a single comprehensive solution. Communicate, organize, and prioritize tasks automatically based on best practices.
Retail in Real-Time
With Real-Time Task Manager, retailers streamline work for store managers and associates, offering a comprehensive solution to:
• Drive best-practice store operations using an advanced rules-engine
• Prioritize and assign corporate-generated, system-generated, and device-generated tasks, in real time
• Manage everything that impacts the customer experience from a single platform
Improve Line-of-Sight
Retailers with Real-Time Task Manager have real-time visibility into work in stores, enabling them to manage by exception. Field managers receive exception-based notifications and alerts, so they can identify opportunities for improvement and drive corrective action as needed. Field managers are able to drill down on-demand for increased visibility and clarity into in-store work.
Increase Customer Engagement
Real-Time Task Manager helps you improve the customer experience by:
• Enabling store associates to work more efficiently
• Ensuring promotions are implemented more consistently across all stores
• Keeping store managers and associates on the sales floor to help customers
• Incorporating omnichannel tasks with other in-store work for a seamless shopping experience
Reflexis ONE
Reflexis ONE™ is the only industry-focused platform designed to address the challenges of complex work environments. The Reflexis ONE cloud-based real-time work platform drives simplicity across locations, improves line-of-sight for field management, and optimizes labor investment.
American Eagle: Before and After Implementing Reflexis
Learn how American Eagle uses Reflexis Task Manager™ to streamline all store communications with one easy-to-use platform.
