Intelligent communication solution for the entire organization
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Communication and Collaboration Platform
Reflexis Q-Comm is a comprehensive communication solution for both peer-to-peer instant messaging (Q-Chats) and corporate-field communications (Q-Notes), with full functionality to CC and BCC individuals, add attachments, and add emojis and other personal touches. Q-Comm’s simplicity enables efficient, beneficial communication between and among field managers, store managers, and corporate personnel.
Control Distribution and Direct Messages
Easily create distribution groups for messages that need to be sent on a recurring basis, and create templates by saving parts of messages that will be sent regularly. This cuts down on the time it takes to send critical messages to people within the organization. Q-Comm also lets you control distribution by role, allowing for highly targeted communication to the correct team members.
Reflexis Q-Comm offers on-site managers and associates an AI-powered Digital Assistant—AIDA—a query bot that enables fast search functionality and quick answers to associates’ questions. AIDA is coachable and self-learning, helping associates cut through clutter and information overload.
Use an Easily Adopted and Accessible Solution
Q-Comm is simple to use, with a familiar messaging interface making it easy for organizations to adopt. With “To”, “CC,” “BCC,” “Reply,” and “Forward” functionality, Q-Comm operates in a format that is highly accessible to anybody within the organization.
Fanatics Streamlines Corporate-to-Store Communication with Reflexis Task Manager
See how Fanatics® leveraged Reflexis Task Manager to ensure consistent communication and effective execution of all major merchandising projects across their fast-growing network for stores.
Avoid Communication Complications
Q-Comm helps to avoid some common pitfalls of using multiple, uncontrolled and disparate communication tools including:
- Messaging while off the clock
- Increased mobile bills for associates communicating on personal devices
- Inappropriate communications between coworkers
- Too much time taken to contact associates and managers to complete tasks
- Inability to pinpoint specific roles and team members to send communication