Execution & Communication
Q-Comm
Intelligent communication solution for the entire organization
Intelligent communication solution for the entire organization
Q-Comm enables you to effectively manage crisis communications, launch new processes or programs, and react to emerging situations in specific regions or locations. Communicate clearly in real-time, so your associates are never left guessing what to do next.
Q-Comm enables you to create intelligent alerts and notifications based on hierarchies and system-controlled grouping capabilities. Users at every level see updates and requests in real-time with immediate visibility of opens and responses.
Reflexis Q-Comm—a single solution for both instant messaging and broad-base communication—enables you to eliminate confusion and communicate effectively across your organization.
No matter what your current communications strategy, the intuitive, mobile-first Q-Comm solution powers fast deployment, adoption, and ROI, offering familiar functionality that’s easy to use and easy to access within the Reflexis MyWork interface.
Q-Comm enables precise targeting and permissions by role, hierarchy, location and more. Your messages get to the right individuals or teams, ensuring fast, appropriate action. Reduce the time it takes to communicate from HQ to branches, stores, warehouses, with the ability to:
Q-Comm’s advanced analytics and reporting capabilities allow you to track read rate, response rate, completion rate, and more. Understand real-time trends in your communications and manage by exception.
Reflexis Q-Comm also offers access to AIDA, an AI-powered Digital Assistant—this query bot enables fast search functionality and quick answers to associates’ questions. AIDA is coachable and self-learning, helping associates cut through the clutter and information overload.
Q-Comm enables you to implement geo-fencing, message filters, and more to avoid the common pitfalls of using multiple, uncontrolled, disparate communication tools. Eliminate challenges including:
See how Fanatics® leveraged Reflexis Task Manager to ensure consistent communication and effective execution of all major merchandising projects across their fast-growing network for stores.