Reflexis Highlights Visionary Update of its Software at NRF 2016
New Versions Bring Real-Time Retail to Stores through New User Interface and Advanced Retail Mathematics; Minimizes Time Spent in Systems to Refocus Store Associate Time on Serving Customers
NRF BIG show, January 17-20, 2016, Jacob K. Javits Center, New York City
At NRF, Visit Reflexis at Booth 3717
DEDHAM, Mass. and NEW YORK CITY, January 18, 2016: Reflexis, the leading provider of integrated real-time store execution and workforce management solutions, announced today at the NRF BIG show a major new version of its labor forecasting and scheduling solutions for retailers. The new version’s User Interface and advanced mathematics minimize time needed to complete labor operations processes and respond to workforce demands. Store managers and associates can complete most workforce management tasks such as filling /swapping shifts, aligning labor to demand, and adjusting schedules in 1-2 clicks — so they can re-direct their attention to customers and selling opportunities.
“With increasingly demanding customers and tighter labor budgets, retailers require solutions that minimize time needed to accomplish labor management tasks so they can devote more time to the customer experience,” said Brett Friedman, Senior Vice President of Global Sales and Marketing for Reflexis. “This requires a new class of software with advanced mathematics and simplicity at the front end so store team members spend minimal time in the system and more time helping customers.”
The new version of Reflexis Workforce Manager™ (budgeting, forecasting, labor scheduling, and employee self-service), which is available for PCs and mobile devices, helps retailers improve labor operations productivity and customer engagement in three primary ways:
1. User interface improvements: Greater sorting, searching, and filtering capabilities so users can access information and accomplish almost all labor operations tasks in 1-2 clicks or taps.
2. Best-practice recommendations: The system coaches users and recommends best-practice responses to employee sick call-offs, surprise customer demand changes, compliance issues, and other daily and ad-hoc workforce management tasks / responsibilities.
3. Gets better over time: A built-in dynamic analytics engine makes the system smarter with use and reduces the number of repetitive tasks to be done over time.
“Reflexis Workforce Manager already provided a retail-centric solution to rapidly generate the industry’s most accurate optimized labor schedules,” said Murtaza Ghadyali, Senior Vice President of Product Management for Reflexis. “The new Workforce Manager builds upon our forecasting and scheduling foundation by anticipating and guiding user response to situations that come up every day when running a store — so managers and associates can return focus to the sales floor.”
About Reflexis Systems, Inc.
Reflexis is the pioneer in real-time store execution and workforce management solutions that enable retailers to execute their customer engagement strategy flawlessly and uncover profit. The Reflexis platform of real-time store execution, task management, KPI/compliance, time and attendance, and labor scheduling (including budgeting, forecasting, and employee self-service) enables retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics and alerts.
For the past 14 years, more than 200 of the world’s best companies in multiple vertical categories such as retail, hospitality, and Quick Serve Restaurants have reported dramatic improvements in compliance with corporate strategies; higher productivity of corporate, field, and store employees; and increased revenue and profitability after implementing Reflexis workforce management and real-time execution solutions. Reflexis StorePulse® (patent pending) synchronizes activities with real-time KPIs, alerts, and customer demand. Stores, hotels, and restaurants can systemically execute best practices to provide a greater quality of customer engagement, leading to higher revenues.
Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, London, and India. For more information, visit reflexisnew.wpengine.com. Follow Reflexis on LinkedIn, Facebook, Twitter, YouTube, Google+, and Instagram: LinkedIn | Facebook | Twitter | YouTube | Google+ | Instagram
Reflexis Systems, Inc.
David L. Andrews, (781) 493-3351
Director of Marketing Communications
OP Choudhary, 44 (0) 1256 857310
Head of Operations, EMEA
Marcia Becker, + 55 11 5501 – 4007
Fernando Antonialli, + 55 11 5501-4011