Win signals a clear shift in the industry and challenge to incumbent solutions as banks turn to advanced platforms to drive branch efficiency, effectiveness and productivity

Dedham, Mass., August 27, 2020 – Reflexis Systems, Inc., the leading provider of intelligent workforce management and execution solutions for multi-site businesses in retail, food service, hospitality and banking, announced today that a second top U.S. bank has selected Reflexis ONE™ for Banking to transform their branch operations.

Reflexis ONE for Banking provides a best-in-class solution for branch staffing optimization and mobile tools for improved employee engagement. The solution simplifies work for branch employees and increases time spent directly with customers, driving productivity and improved client outcomes.

Banking executives have realized the value in looking outside of their industry for best practices to optimize branch performance, and they have found that retailers have overcome many of these same challenges. Reflexis has worked with the world’s largest retailers since 2001 to drive workforce efficiency, effectiveness and productivity and is uniquely well positioned to help banks adopt many of these learnings.

With AI and machine learning powered forecasting, automated schedule optimization and mobile-first Employee Self-Service, banks can ensure they have the right staff in the right place at the right time to improve client engagement. In addition to driving staffing efficiencies, the Reflexis ONE for Banking platform increases employee engagement and satisfaction in the scheduling process.

“Reflexis is thrilled to welcome a second top U.S. bank to our roster of more than 275 forward thinking banks, retailers, food service companies and hotels,” said Brett Friedman, Chief Revenue Officer at Reflexis.

“We’re confident that Reflexis ONE for Banking will streamline labor scheduling and branch operations processes, as we’ve done for our retail customers since 2001,” said Brian Wallace, General Manager of Banking at Reflexis. “This will improve the customer experience and increase operational efficiency, employee satisfaction and sales effectiveness across their national network of banking centers.”

About Reflexis Systems, Inc.

Reflexis Systems is the leading provider of intelligent workforce management, execution and communication solutions for multi-site organizations in retail, food service, hospitality and banking.

The Reflexis ONE™ intelligent work platform is used by our customers across the globe to simplify execution, improve communication and optimize labor decisions. Today, over 275 leaders in retail, food service, hospitality and banking are leveraging Reflexis ONE™ to achieve measurable improvements in customer engagement & associate productivity and retention.

Reflexis Systems is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, Columbus, London, Düsseldorf, and Pune (India), with additional sales presence across Europe and Latin America. For further information, please visit www.Reflexisinc.com.

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Contacts:

Reflexis Systems, Inc.

Peter Czyryca, (781) 493-3400 x351
Manager, Public Relations & Analyst Relations
Peter.Czyryca@reflexisinc.com