Reflexis and Bluebird Partner to Put StorePulse Enabled Mobile Devices into the Hands of Store Associates
Companies Partner to Enable Store Associates with Reflexis StorePulse® Real-Time Store Execution on Bluebird Mobile Devices; Reflexis StorePulse Now Available for Windows 10
NRF BIG show, January 17-20, 2016, Jacob K. Javits Center, New York City
At NRF, Show Attendees Can See the Reflexis App Running on Bluebird Devices at Booth 3717 (Reflexis) and 1528/1529 (Bluebird, Inc.)
DEDHAM, Mass., January 12, 2016: Reflexis Systems, Inc. and Bluebird Inc. announce a partnership to leverage their software and hardware expertise to allow retailers to take advantage of mobile devices in-store. Mobile-enabled associates will be able to respond, in real time, to events using best-practice actions delivered by Reflexis StorePulse to their Bluebird mobile devices. Windows 10 compatibility will allow store managers and associates to use Reflexis StorePulse across any device – PCs, tablets, and mobile phones.
“Today’s associates have to complete a broader set of tasks than ever before and must be able to respond to hundreds of unexpected events every day,” says Brett Walker, Vice President of Global Alliances and Solutions Consulting for Reflexis. “To keep the store running they need mobile devices and a real-time store execution platform, such as Reflexis StorePulse, to provide them step-by-step best practice actions to respond to any surprise occurrences. By partnering with Bluebird we will be able to put Reflexis StorePulse into the hands of associates so they can provide the best possible customer experience in-store.”
“The mobile customer commands greater knowledge of products and demands higher levels of service than ever before,” says Jangwon Lee, CEO of Bluebird. “Retailers need to level the playing field for their associates so they can provide the best possible customer service. Their associates can now be equipped with Bluebird’s full touch industrial handheld devices supporting Windows 10 and Android 5.1, powered by Reflexis StorePulse, so they can efficiently respond to customer demands in real-time and focus the majority of their time on the store floor, serving customers.”
About Reflexis Systems, Inc.
Reflexis is the pioneer in real-time store execution and workforce management solutions that enable retailers to execute their customer engagement strategy flawlessly and uncover profit. The Reflexis platform of real-time store execution, task management, KPI/compliance, time and attendance, and labor scheduling (including budgeting, forecasting, and employee self-service) enables retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics and alerts.
For the past 14 years, more than 200 of the world’s best companies in multiple vertical categories such as retail, hospitality, and Quick Serve Restaurants have reported dramatic improvements in compliance with corporate strategies; higher productivity of corporate, field, and store employees; and increased revenue and profitability after implementing Reflexis workforce management and real-time execution solutions. Reflexis StorePulse® (patent pending) synchronizes activities with real-time KPIs, alerts, and customer demand. Stores, hotels, and restaurants can systemically execute best practices to provide a greater quality of customer engagement, leading to higher revenues.
Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, London, and India. For more information, visit reflexisnew.wpengine.com. Follow Reflexis on LinkedIn, Facebook, Twitter, YouTube, Google+, and Instagram: LinkedIn | Facebook | Twitter | YouTube | Google+ | Instagram
About Bluebird Inc.
Bluebird is the innovator and global manufacturer of industrial handheld computers, tablets and mobile payment devices, with more than 3,000 customers and 600 partners in over 120 countries. From secure mobile payments to workforce automation and customer engagement, Bluebird’s broad product portfolio spans all markets, connecting people to information, wherever they need it. The company is headquartered in Seoul, South Korea, and had local sales office in the USA and R&D center in India. To learn more, visit http://www.mypidion.com
Reflexis Systems, Inc.
David L. Andrews, (781) 493-3351
Director of Marketing Communications
OP Choudhary, 44 (0) 1256 857310
Head of Operations, EMEA