Reflexis Rated World’s Best Retail Software Company in Four Areas
Reflexis rated number one in Recommendation, Customer Satisfaction, Quality of Service, and Targeted Solutions in RIS News 2007 Software LeaderBoard
DEDHAM, MA–(Marketwire – December 17, 2007) – Reflexis has been rated as one of the best retail software companies in the world in the annual RIS News Software LeaderBoard 2007. Reflexis took top honors in four areas, including Recommendation — how strongly retail executives would recommend the company to their peers — and Overall Customer Satisfaction. The rankings were based on the survey responses of 238 retail executives who rated their software vendors in 10 individual criteria. Highlights for Reflexis include:
#1, “Leaders in Recommendation”
#1, “Leaders in Customer Satisfaction”
#1, “Leaders in Quality of Service”
#1, “Leaders in Targeted Solutions”
“Reflexis was rated #1 in a new Customer Satisfaction breakout criterion — Recommendation — which measures how strongly retailers feel about recommending vendors with whom they have had experience in the past 12 months,” said Joe Skorupa, group editor-in-chief of RIS News. “Nothing beats a recommendation from a peer who has purchased and used something you want to buy. For Reflexis to score so well in the Recommendation and all of the other Customer Satisfaction breakout criteria is a notable accomplishment.”
“Our investments in R&D and Engineering are probably the highest in our space,” said Prashanth Palakurthi, founder and CEO of Reflexis. “Even as we celebrate our customers’ appreciation of our work this year, we hope to raise the bar for 2008 and meet this challenge by doubling our investments in R&D and Engineering.”
“Since our inception, Reflexis has been focused on driving retail execution excellence,” said Murtaza Ghadyali, Reflexis Vice President of Product Management. “Early adopters of our task management solution solved the problem of inconsistent store-level execution, resulting in increased sales and efficiency. A review of early adopter results reveals an opportunity for even larger gains if Retailers view the problem as one of enterprise execution and not as store task management alone. The Reflexis suite of enterprise execution management solutions drives operational excellence in a comprehensive manner throughout the entire retail eco-system.”
“In 2007, our number of implementations tripled compared to the previous year, yet we continue to extend our track record of 100 percent on time and within budget software rollouts,” said Narayana Raghupathy, Senior Vice President of Operations and Professional Services for Reflexis. “Our continued ability to successfully implement solutions that drive rapid ROI is due to the DNA of the company, which places customer satisfaction at the top of all we do. We see the LeaderBoard results as a measure of our successful growth.”
About RIS News
RIS News, published since 1988, is read by over 22,000 retail executive decision makers. RIS writes about how retail businesses can benefit through the use of technology. RIS covers Customer Management & Marketing, Store Systems, Enterprise Operations, Supply Chain/Inventory Management, Merchandise Management, and Cross-Channel Strategies. For more information, visit RIS News at www.risnews.com.
About Reflexis Systems, Inc.
Reflexis helps retailers turn strategy into action with the integrated RetailAction™ suite of Retail Execution Management solutions. Reflexis customers include The Home Depot, Metro AG, Tesco plc, Sears Holdings, Staples, Circuit City, Toys “R” Us, Barnes & Noble, AutoZone, and many other Top 250 Global Retailers. Reflexis customers have reported dramatic improvements in store-level compliance with corporate strategies, resulting in the increase of average ticket sales and the improvement in field and store management productivity.
The Reflexis suite of products features RetailAction Manager™, RetailAction KPI Activator™, RetailAction StoreWalk®, and RetailAction LaborScheduler™. Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts, with offices in Atlanta, the UK, Germany, and India. For more information, visit reflexisnew.wpengine.com.
Phone: (973) 252-0100
David L. Andrews
Reflexis Systems, Inc.
3 Allied Drive, Suite 400
Dedham, MA 02026
Phone: (781) 493-3400