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Reflexis Banking Survey

Reflexis Banking Survey

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CBA Weekly Report, March 19, 2021

REFLEXIS BANKING SURVEY: The second annual Reflexis’ Systems’ Banking Survey conducted in January 2021 polled more than 1,200 bank branch employees across 10 countries to gain insight into the challenges facing branches concerning workforce scheduling, execution efficiency and communication.

Highlights from the survey data :

  • There are concerns related to scheduling agility during a period of branch
    closures and lean staffing at open branches, with 40% of those surveyed
    believing that scheduling was inequitable, nearly double from 2020.
  • 32% of employees surveyed either quit, considered quitting or called
    in sick over a scheduling issue during the pandemic.
  • 86% of respondents would prefer to use an app on their personal
    mobile devices to manage their schedules and preferences – a 24%
    increase over 2020.
  • 89% of bank employees reported using non-sanctioned
    communications tools to collaborate with colleagues, and 52% shared
    personal data outside of bank-approved communication channels.
    This poses considerable compliance and information security risks
    potentially leading to data leakage.

Latest Press

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

April 28, 2022

Nucleus Research evaluated 16 WFM solutions and ranked them on their delivery of value to customers via both the functionality and usability of their software. Zebra received accolades for its AI-powered Reflexis WFM platform, which allows managers and employees at retailers, quick service restaurants (QSR), hotels and banks to optimize execution processes and labor expenditures.

North Shore Bank Selects Zebra Technologies to Streamline Branch Operations

North Shore Bank Selects Zebra Technologies to Streamline Branch Operations

March 16, 2022

North Shore Bank has selected Reflexis for Banking to streamline branch tasks and increase staff effectiveness and productivity to elevate the customer experience.

Vera Bradley Selects Zebra Technologies and Reflexis Systems to Manage Customer Appointments

Vera Bradley Selects Zebra Technologies and Reflexis Systems to Manage Customer Appointments

July 8, 2021

Vera Bradley has selected Reflexis Appointments to provide a tailored experience for its customers, enabling them to select an in-person or virtual shopping session.

Maverik Selects Zebra and Reflexis to Streamline Store Execution and Labor Scheduling

Maverik Selects Zebra and Reflexis to Streamline Store Execution and Labor Scheduling

June 3, 2021

Maverik — Adventure’s First Stop, has selected Reflexis ONETM to integrate and streamline store execution and labor scheduling for more than 6,000 team members across 360+ locations.

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 Value Matrix

Reflexis Systems Named a “Leader” in Nucleus Research’s 2021 Value Matrix

April 27, 2021

Reflexis Systems (now part of Zebra Technologies), a leading provider of AI-powered workforce management and real-time execution solutions for multi-site businesses in retail, food service, hospitality and banking, has been recognized by Nucleus Research as a Leader in the 2021 WFM (Workforce Management) Technology Value Matrix.

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Reflexis Systems, Inc.
3 Allied Drive Suite #220
Dedham, MA 02026
+1 781-493-3400
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