Reflexis is the #1 rated workforce management software company in Overall Performance and Targeted Solution in the RIS News 2008 Software LeaderBoard; retail executives rate Reflexis above the competition in all categories
DEDHAM, Mass.–(BUSINESS WIRE)–Reflexis has been rated by retail executives above all other workforce management software companies in every customer satisfaction category in the annual RIS News Software LeaderBoard. Reflexis was the only workforce management vendor rated in the top 10 of all customer service breakout criteria, including performance, customer satisfaction, quality of support, and recommendation (how strongly retail executives recommend a company to their peers). The customer satisfaction rankings, which are published in the December issue of RIS News, are based on the survey responses of 199 retail executives who rated their software vendors in 10 individual criteria. Highlights for Reflexis include:
- #1, “Leaders in Overall Performance”
- #1, “Leaders in Targeted Solutions (depth and breadth of functionality)”
- #2, “Leaders in Quality of Support”
“Retailers who have been running years-old labor scheduling applications are now choosing Reflexis rather than simply upgrading their current installations,” said Prashanth Palakurthi, founder and CEO of Reflexis. “Retail winners know that stand-alone labor scheduling and time and attendance applications do not address the larger retail execution challenge of aligning stores’ labor and activities to corporate goals. Sustainable competitive advantage can only be realized by implementing an integrated workforce/task/KPI management solution to institutionalize flawless execution. The fact that Reflexis has the highest number of workforce management retail wins over the last 18 months confirms our product strategy, which is validated even further by our stellar performance in the most recent Software LeaderBoard.”
About RIS News
RIS News, published since 1988, is read by over 22,000 retail executive decision makers. RIS writes about how retail businesses can benefit through the use of technology. RIS covers Customer Management & Marketing, Store Systems, Enterprise Operations, Supply Chain/Inventory Management, Merchandise Management, and Cross-Channel Strategies. For more information, visit RIS News at www.risnews.com.
Attending the NRF 98th Annual Convention & EXPO (Jan. 11-Jan. 14, 2009)? You can visit Reflexis at booth #2303 to get more information on Retail Execution Management.
About Reflexis Systems, Inc.
Reflexis helps retailers turn strategy into action and increase sales. Reflexis customers include The Home Depot, Tesco plc, Sears Holdings, Staples, Toys “R” Us, Barnes & Noble, AutoZone, and many other Top 250 Global Retailers. Reflexis customers have reported dramatic improvements in store-level compliance with corporate strategies; higher productivity of merchandising, field, and store management; and increased sales and profitability.
Reflexis solutions enable retailers to drive excellence in their merchandising, store, and vendor operations by employees, suppliers, and third party service providers. Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts, with the Customer Operations Group in Kennesaw, Georgia and international offices in the UK, Germany, and India. For more information, visit reflexisnew.wpengine.com.
Reflexis Systems, Inc.
David L. Andrews, 781-493-3400
Joe Skorupa, 973-252-0100
Group Editor in Chief