Thank you to all of the great customers, partners and Zebra team who attended the annual Reflexions: The Zebra Software User Conference held at the Caesars Palace resort in sunny Las Vegas! This year’s theme was Optimize Everything. If you were unable to attend this year’s conference, read on for key takeaways from our fantastic customer-led presentations, partner and solution spotlights, vision ahead, and more!
Each day provided opportunities to deep dive into ways customers can gain value from their Zebra Software investment. Day 1 showcased solutions from across the Zebra Software portfolio. In addition to keynote speaker, Sally Hogshead (CEO & Founder, Fascinate, Inc.), the General Session featured presentations from Zebra and industry leaders including:
• Suresh Menon, SVP and GM, Software Solutions, Zebra Technologies
• Sara Lauer, Head of Global SaaS Customer Service, Zebra Technologies
• Somit Goyal, GM, Modern Work, Microsoft
• Todd Larsen, SVP of Financial Center Workforce Planning and Capabilities, Bank of America
Day 2 demonstrated how Zebra plans to continue delivering market-leading innovation from a wide lens and furthermore detailed how the individual product roadmaps contribute to our exciting vision of what’s to come. Wednesday’s keynote speaker, Steve Dennis (Sageberry Consulting) was joined on stage by:
• Tom Bianculli, SVP and CTO, Zebra Technologies
• Nirav Sheth, Director of North America ISV Specialists, Google Cloud
• Dave Schoengart, CEO, Shoe Sensation
• Jonas Stillman, Sr. Director, Omnichannel and Store Systems, Office Depot
• Damon Phelps, Director of Retail Efficiency, Maverik
“If you’re operating in an environment that’s constantly changing, and at a faster pace, the days of rigid mindsets and linear planning are over. It’s a time that calls for a circular mindset that enables a constant state of doing and re-doing… there’s no final version and you can never call it a day.”
-Tom Bianculli, Chief Technology Officer, Zebra Technologies
Some of the best minds in the business shared their expertise and strategy on pressing industry issues and how to better leverage solutions in the areas of workforce management, task management, asset protection, communication and more. Session formats included fireside chats, panel discussions, and interactive presentations. We extend a big THANK YOU to all our awesome speakers and look forward to seeing you next year!
Reflexions featured speakers from industry leaders including CVS Health, Bank of America, Office Depot, Advance Auto Parts, Coppel, Connors Group, Lowes Food, Google Cloud, Hudson Group, Walgreens, Microsoft…just to name a few.
“Reflexions is a great opportunity to network with other workforce management practitioners and learn from their experiences. The guest speakers and sessions range from implementation experiences to how AI and data science push our field to the cutting edge.”
-Brett Powers, Principal Labor Management Engineer, Store Operations and Support, Office Depot
The Reflexions Expo hall was a highlight of the conference, giving Zebra and Zebra partners the ability to showcase high-value solutions advancements. Customers and future customer alike were given focused, individual tours of Zebra Software and hardware solutions by Zebra Software experts. Solutions across the Zebra Software portfolio were represented including Reflexis Workforce Management and Task Management & Communications, Zebra Prescriptive Analytics, Workforce Connect, SmartCount, Antuit.ai as well as available service offerings.
In addition to world-class food and dining throughout the conference, several events gave participants time to network, learn and recharge.
Event attendees were presented with a range of activities that promoted networking and information sharing in an unforgettable setting. From the Opening Golf event at Rio Secco Golf Club to the Vegas 101 welcome reception, Escape to the Islands soiree at the Venus poolside, to the final Big Event overlooking the strip from the Omnia Terrace—a mix of business and networking kept the event interesting and valuable. Roulette was played, karaoke was sung, and good times were had!
This year Reflexions also featured a Banking Forum for our growing focus on the industry best practices and featured facilitated discussions on topics ranging from Multi-Site Branch Staffing Efficiency to Next-Generation Customer Engagement Solutions.
Couldn’t attend? Reach out to your Customer Success Executive for more detail on all of the exciting announcements made at the conference.
Have ideas for a session at Reflexions 2023? Interested in being a speaker at next year’s event? Click here to get involved!
