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QuickChek: Why We Chose Reflexis Task Manager

QuickChek: Why We Chose Reflexis Task Manager

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Video Testimonial

When QuickChek, a regional food, convenience, and fuel retailer, came to Reflexis, they wanted to offer customers a truly differentiated and outstanding in-store experience across 150 locations.

Providing fast and fresh food service items and customized drinks and coffee is the key goal of QuickChek, says Amy DaSilva, the company’s HR Communications and Systems Specialist. However, given QuickChek’s many geographically dispersed locations, it was difficult to make sure the associates executed corporate projects consistently, everywhere, each time.

For instance, she says: “If store #2 put up sales signs but store #7 didn’t, our customers were now experiencing two different things.” To ensure corporate visibility into task completion levels across all stores, DaSilva and her team rolled out Reflexis Real Time Task Manager™ and Q-Walk™ (earlier known as StoreWalk).

In addition, to comply with safety and quality regulations and policies, a variety of QuickChek personnel perform different types of store audits with Reflexis Q-Walk. The most crucial of these reviews are the monthly food service audits.

If the internal food audit teams find areas of non-compliance, they create tasks that appear on that store’s Reflexis retail task management screen. The store must then address the assignment immediately, and sign off when the corrective tasks are completed.

The result: “When customers come in, they get the same consistent experience, which is very important for us,” says DaSilva.

Video Testimonials

El Super: The ROI from Superior Retail Execution

El Super: The ROI from Superior Retail Execution

July 8, 2020

Learn how El Super saved $1 million in shrinkage by streamlining and prioritizing tasks across all stores. Solutions discussed: o Real-Time Task Manager

Cumberland Farms: Benefits of Reflexis Task Management

Cumberland Farms: Benefits of Reflexis Task Management

July 6, 2020

Hear how Cumberland Farms streamlined task management, communication, and store execution processes across all stores. Solutions discussed: o Real-Time Task Manager

Dixons Carphone: Meeting the Challenge of Legacy Systems with Reflexis

Dixons Carphone: Meeting the Challenge of Legacy Systems with Reflexis

March 11, 2020

Hear from Dixons Carphone about how they improved store performance and optimized labor scheduling across all stores. Solutions discussed: o Workforce Scheduler o Real-Time Task Manager

Fanatics: Streamlining Corporate-to-Store Communication with Reflexis

Fanatics: Streamlining Corporate-to-Store Communication with Reflexis

December 16, 2019

Find out how Fanatics streamlined the execution of major promotions and improved corporate-to-store communication. Solutions discussed: o Real-Time Task Manager

Shoe Sensation: Simplifying Communication and Labor Scheduling

Shoe Sensation: Simplifying Communication and Labor Scheduling

December 16, 2019

Learn how Shoe Sensation improved corporate visibility into store execution and simplified communication sent to stores. Solutions discussed: o Workforce Scheduler o Real-Time Task Manager

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