Podcast: Making Intelligent Decisions with AI-Powered Technology


September 2020
With store operations becoming increasingly complex and difficult to predict, solutions that harness Artificial Intelligence are now a critical part of the toolkit needed to succeed.
Reflexis AI has been designed to provide real-time operational improvement across budgeting, staff scheduling, forecasting and decision-making. The technology can uncover important performance and efficiency trends, based on live data gathered from across the business. Retailers can optimise labour budgets, create efficient staffing schedules, test and analyse outcomes and understand where continuous improvements can be made. Employees benefit from optimised tasks and measurable results, while customers benefit from a better shopping experience.
In this podcast we talk to Ian Marshall, Reflexis Customer Success Director, about the benefits of AI-powered technology for retailers. Ian spent 18 years working for Toys “R” Us in various roles including Store Manager and now supports retailers to get the most out of their relationship with Reflexis.
Ian Marshall, Customer Success Director, Reflexis
“There are a million ways AI can be used in store, the possibilities are endless because connected devices are becoming more popular which means there’s more data available”