NRF 2019 in Review
Reflexis Blog
Reflexis is excited to wrap up another successful year at NRF 2019, Retail’s Big Show. With three days and thousands of retailers, exhibitors, and retail professionals, there’s a lot to take in at the show, so check out the highlights from Reflexis.
Expertise from Across the Industry
Hundreds of innovative retailers stopped by the Reflexis booth to share their insights into achieving retail success in 2019 and beyond. A key focus is on smart stores delivering a new standard of customer experience, supported by real-time planning and execution, optimized with AI-driven analytics and forecasting, and integrated with the latest IoT and mobile technology.
At the Retail Workfoce Management luncheon, hosted by Reflexis and IBM, Benny Velazquez, Product Manager for Workforce Management at Walgreens, discussed the process Walgreens went through to implement Reflexis Workforce Scheduler across their enterprise. Using a workforce management platform powered by retail-specific algorithms, Walgreens is now able to schedule to their business needs in real-time, factoring in the different skills and certifications needed across departments and ensuring compliance with all labor rules and regulations. With more efficient workforce management processes, Walgreens is able to reinvest in their staff, improving both employee and customer engagement.
Streamlining Retail in Real-Time
Retailers are solving their work problem in 2019 with comprehensive solutions to align workforce management processes with real-time store operation strategies, ensuring that the right people are working on the right tasks at the right time. The Reflexis ONE platform of native solutions for workforce scheduling, store execution, and advanced analytics is designed to simplify work in the modern retail landscape. While at NRF 2019, Reflexis met with over 150 retailers, announced new customer wins and implementations, and reported record growth in 2018. We remain dedicated to helping retailers simplify store operations, optimize labor spend, and unleash the power of their store associates in 2019.
New Product Availability
On display at the show were several new solutions, like QNotes, a mobile-first solution for real-time, peer-to-peer communications, and Document Repository, for best-practice document permissions, routing, and version control delivered via the cloud. Also featured were the cornerstones of the Reflexis ONE platform, Workforce Scheduler, which uses machine learning to drive best-practice labor schedules, and Real-Time Task Manager, which streamlines work for associates and empowers store and field managers to manage by exception with real-time alerts.
Networking, Socializing, Reconnecting
One of the highlights at NRF 2019 was the chance to network with peers, partners, and other retail professionals. Reflexis-hosted events included a Playoff Party in Time Square, presentations from customers on how they solve today’s retail challenges, a networking cocktail hour, and an executive dinner.
Reflexis collaborated with partners, including IBM, Connors Group, Nextenture, and SMG, to ensure maximum value for retailers at the show. We also announced a new partnership with Arm to enable retail store associates to obtain actionable tasks based on real-time IoT data.
If you missed out on the fun, stay tuned for other upcoming events from Reflexis.
Latest Posts
6 Ways Your Retail Employees’ Task Lists Will Change (And How to Prepare For Them)
Innovating your store operations with intelligent retail solutions can help your frontline employees contend with new in-store tasks and give them the tools to succeed.
How Retailers Can Avoid Holiday Season Nightmares by Streamlining Store Operations
With intelligent retail solutions, you can simplify critical store operations processes and set yourself up for success during the holiday season.
Improving Engagement Among Your Generation Z Retail Employees
Armed with the proper insights about how Generation Z employees operate in the retail workforce, you can leverage modern task and workforce management solutions to empower them to be engaged and productive during their shifts.
Increasing Retail Employee Engagement and Retention in Today’s New Normal
By optimizing labor and simplifying work at stores, you can empower front-line employees to be more engaged during their shifts, reducing turnover and improving the customer experience.
Empowering Effective Front-Line Employees During Labor Shortages
Retailers must explore the best ways to leverage their existing capabilities while keeping employees engaged and productive during their shifts. Informing and empowering them via modern store operations solutions is one key way to do so.