McDonald’s UK Voted Overall Winner at 2014 Personnel Today Awards
Reflexis Systems, Inc. congratulates McDonald’s UK on winning the 2014 Personnel Today Award for implementation of workforce management software; Reflexis labor scheduling and time and attendance solutions key systems at heart of improved profitability, performance, and customer service
DEDHAM, Mass., and LONDON, December 3, 2014: Reflexis Systems, Inc., the pioneer in real-time execution and workforce management, congratulates McDonald’s UK on earning the “Excellence in HR through Technology” and “2014 Overall Winner” awards from Personnel Today, a leading UK Human Resources website. As noted by the organization, “McDonald’s beat competition from entrants in 22 categories, including teams and individuals from 106 businesses, to bag the coveted overall award.”
Reflexis Workforce Manager™ and Time and Attendance™ solutions were key systems at the heart of the company’s “PeopleStuff” human resources and workforce management platform. By implementing the Reflexis solutions, McDonald’s is able to improve the efficiency and accuracy of its labor operations and customer engagement strategies, resulting in the following benefits:
- 8 percent reduction in crew turnover rate
- 4 hour reduction in time per week for Store Managers in writing employee schedules
- Hourly level sales projection efficiency improved by 12.5%
- .36% reduction in employee labor and a .81% increase in profit at pilot restaurants
- All business benefits and objectives set achieved, such as remote access; self-service for all employees; improved efficiency / reduction in administrative tasks; and improved employee scheduling accuracy
“We are extremely proud that Reflexis could play such an important role in helping McDonald’s provide a better work environment for their managers and crew members, improve efficiency and profitability, and spend more time with customers,” said OP Choudary, Managing Director of European Operations for Reflexis. “We look forward to working with other restaurant chains and retailers to provide solutions to help them achieve similar results of increased sales and improved customer service.”
About Reflexis Systems, Inc.
Reflexis is the pioneer in real-time store execution and workforce management solutions that enable retailers to execute their customer engagement strategy flawlessly and uncover profit. The Reflexis platform of real-time store execution, task management, KPI/compliance, time and attendance, and labor scheduling (including budgeting, forecasting, and employee self-service) enables retailers to align store labor/activities to corporate goals and institutionalize best-practice response to real-time metrics and alerts.
For the past 12 years, more than 200 of the world’s best companies in multiple vertical categories such as retail, hospitality, and Quick Serve Restaurants have reported dramatic improvements in compliance with corporate strategies; higher productivity of corporate, field, and store employees; and increased revenue and profitability after implementing Reflexis workforce management and real-time execution solutions. Reflexis StorePulse® (patent pending) synchronizes activities with real-time KPIs, alerts, and customer demand. Stores, hotels, and restaurants can systemically execute best practices to provide a greater quality of customer engagement, leading to higher revenues.
Reflexis Systems, Inc. is privately held and headquartered in Dedham, Massachusetts and has offices in Atlanta, London, and India. For more information, visit reflexisnew.wpengine.com. Follow Reflexis on LinkedIn, Facebook, Twitter, YouTube, Google+, and Instagram: LinkedIn | Facebook | Twitter | YouTube | Google+ | Instagram
Reflexis Systems, Inc.
David L. Andrews, (781) 493-3351
Director of Marketing Communications
OP Choudhary, 44 (0) 1256 857310
Managing Director of Operations, EMEA