Streamline and Secure Communications to Engage Employees Wherever They Are
Secure Internal Communications
Communicate Securely to Employees
The recent crisis has highlighted many of the shortcomings of current communication processes and tools at banks. Communicating securely to employees who may or may not be in the office or have bank-issued laptops or phones is a real challenge for many banks. Without an enterprise-wide, mobile-first communication solution, employees rely on unapproved alternatives that create risk for the bank.
The Reflexis ONE for Banking platform’s communication solution enables you to create a single source of truth—effectively manage crisis communications, launch new processes or programs, and react to emerging situations in specific regions or locations. Communicate clearly in real-time, so your frontline associates are never left guessing what to do next.
Fast, Effective Communication and Collaboration
Reflexis Q-Comm—a single employee communications solution for both instant messaging and broad-base communication—enables you to eliminate confusion and communicate effectively throughout your organization.
No matter what your current communications strategy, the intuitive, mobile-first Q-Comm app powers fast deployment, adoption, and ROI. The modern mobile user experience makes messaging easy to use and easy to access within the Reflexis MyWork interface.
Drive Intelligent Employee Communications
The Reflexis ONE platform offers advanced analytics, and reporting capabilities that allow you to track read rates, response rates, completion rates, attestation, and more. Understand real-time trends in your communications and manage by exception.
Additionally, branch employees can access AIDA, an AI-powered Digital Assistant. This query bot enables fast search functionality and quick answers to associates’ questions. AIDA is coachable, and self-learning, helping branch associates cut through the clutter and information overload.