• Solutions
    • Execution & Communication
      • Real-Time Task Manager™
      • Q-Suite™
        • Q-Check
        • Q-Comm
        • Q-Visual
        • Q-Walk
        • Q-Docs
        • Q-Forms
      • Zebra Integration
    • Workforce Management
      • Workforce Scheduler™
      • Time and Attendance™
      • Employee Self-Service™
      • Reflexis Customer Connect™
    • Reflexis AI
      • AI Decisions
      • AI Staff Planner
      • AI Budget Planner
      • AI Performance Mgr.
    • Cloud, Mobility, & Analytics
      • Cloud Hosting Services
      • Advanced Analytics & Reporting™
      • Reflexis Mobility™
  • Industries
    • Retail
    • Hospitality
    • Banking
      • Overview
      • AI-Powered Workforce Management
      • Modernized Branch Operations
      • Integrated Customer Experiences
    • Healthcare
  • Customers
    • Customer Stories
    • Customer Success Program
  • Resources
    • Webinars & Events
    • Insights – Reflexis Blog
    • Case Studies
    • White Papers
  • About
    • Partners
    • Careers
    • News
    • Webinars & Events
  • Contact Us
  • Customer Support
  • English
    • Deutsch
    • Español
Language
  • lang English
  • lang Deutsch
  • lang Español
Blog
Customer Support
Reflexis SystemsReflexis Systems
Reflexis SystemsReflexis Systems
  • Solutions
    • Execution & Communication
      • Real-Time Task Manager™
      • Q-Suite™
        • – Q-Check
        • – Q-Comm
        • – Q-Visual
        • – Q-Walk
        • – Q-Docs
        • – Q-Forms
      • Zebra Integration
    • Workforce Management
      • Workforce Scheduler™
      • – Time and Attendance™
      • – Employee Self-Service™
      • Reflexis Customer Connect™
    • Reflexis AI
      • AI Decisions
      • AI Staff Planner
      • AI Budget Planner
      • AI Performance Mgr.
    • Cloud, Mobility & Analytics
      • Cloud Hosting Services
      • Reflexis Mobility™
      • Advanced Analytics & Reporting™
  • Industries
    • Retail
    • Banking
      • Overview
      • AI-Powered Workforce Management
      • Modernized Branch Operations
      • Integrated Customer Experiences
    • Hospitality
    • Healthcare
  • Customers
    • Our Customers
    • Customer Stories
    • Customer Success Program
  • Resources
    • Webinars & Events
    • Insights – Reflexis Blog
    • Case Studies
    • White Papers
  • About
    • Partners
    • Careers
    • News
    • Webinars & Events
  • Contact Us

How Retailers Can Tackle Predictive Scheduling Laws

How Retailers Can Tackle Predictive Scheduling Laws

white seperator line

Reflexis Blog

team meeting tablets technology overlay

If you haven’t yet heard about predictive scheduling, you certainly will soon.

Predictive scheduling laws require businesses that utilize part-time labor to post their schedules days or weeks in advance, and attaches stiff penalties, whether they’re fines or penalty pay to employees, when last-minute changes are applied to schedules. These laws vary by city or by state, with New York City, Seattle, San Francisco, and others all implementing different variations.

For example, San Francisco requires employers to provide labor schedules 14 days before shifts start, and gives employees the right to turn down any hours not included in their original schedule without concern that retaliation will take place. New York City requires employers to give employees 11 hours off between shifts and enforces a $10 to $75 penalty pay to employees if their schedules change within two weeks of a shift.

While there are clear benefits that employees reap from these laws, there are a wide variety of complexities that make these laws difficult for retailers. They don’t account for replacements for employees that call in sick, as penalities would have to be paid in order for the shifts to be filled. Keeping track of these laws is also incredibly complicated. It’s difficult enough to keep track of employee schedules, penalties paid, and other critical data if you have stores in only one of these locations, but if you have stores in Seattle, New York City, San Francisco, and more, then it becomes impossibly difficult to effectively manage.

With these laws gaining traction, and with twelve states considering variations of these laws, it’s imperative for retailers to create plans to handle this increased complexity. And the best of these plans always involve implementing a workforce management solution.

Preparing for Predictive Scheduling

Spreadsheets and paper-based scheduling processes were already difficult to maintain, but with these new laws, getting rid of them is a must.

With a workforce management solution, these outdated processes can be shifted to a web-based scheduling system that optimizes labor schedules and communicates them effectively to employees. A web-based scheduling system also helps with the recordkeeping that these laws require. With Seattle’s predictive scheduling laws requiring three years of recordkeeping to show compliance, instead of saving binders upon binders of paper-based schedules, digital schedules can be easily stored and organized, cutting down on the risk of noncompliance because records are incomplete.

Generating highly accurate labor forecasts is also critical to minimizing last-minute schedule changes, and with steep fines issued for these changes, accurate forecasts save far more in labor spend than before. This doesn’t only involve accounting for customer traffic, weather patterns, and other external forces, but also employee preferences, availabilities, and proficiencies. When all of these are factored into labor schedules, there are fewer schedule changes, fewer misalignments between labor and task workload, and fewer employee call-offs. This keeps retailers contending with predictive scheduling laws from incurring massive fines as a result of noncompliance.

As these laws gain momentum, it’s essential to find the tools to meet the challenge. With a robust workforce management solution, retailers can handle the complexity of predictive scheduling laws, creating the optimized labor schedules and accurate labor forecasts they need to succeed.

If you would like to learn more about how Reflexis Workforce Manager can help you address these challenges, reach out to us at info@reflexisinc.com or visit us at reflexisinc.com.

Latest Posts

Why 20% of bank employees consider quitting: Survey

Why 20% of bank employees consider quitting: Survey

June 10, 2022

Administrative tasks are often handled manually, causing inaccuracies and longer customer wait times. New software and apps are the solution.

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

Zebra Named a Leader in Nucleus Research’s 2022 WFM Technology Value Matrix

April 28, 2022

Nucleus Research evaluated 16 WFM solutions and ranked them on their delivery of value to customers via both the functionality and usability of their software. Zebra received accolades for its AI-powered Reflexis WFM platform, which allows managers and employees at retailers, quick service restaurants (QSR), hotels and banks to optimize execution processes and labor expenditures.

How Digital Acceleration Has Impacted Store Operations and the Next-Gen Workforce

How Digital Acceleration Has Impacted Store Operations and the Next-Gen Workforce

April 21, 2022

In this market snapshot from Incisiv, explore how shifts in customer expectations have changed the landscape of retail store operations, as well as how to empower a next-gen workforce that can meet these expectations and more.

The Use of Artificial Intelligence in Healthcare Scheduling

The Use of Artificial Intelligence in Healthcare Scheduling

April 7, 2022

Modern workforce scheduling solutions can offer healthcare facilities the ability to empower nurse managers, while also improving time management and reducing nurse burnout.

Ready Your Retail Store Operations to Empower a Next-Gen Workforce

Ready Your Retail Store Operations to Empower a Next-Gen Workforce

March 22, 2022

Retailers are turning to intelligent technology to empower a next-gen workforce: streamlining task execution, connecting teams, optimizing staffing, and making work easier and faster.

Zebra
logos
reflexis

Reflexis Systems, Inc.
3 Allied Drive Suite #220
Dedham, MA 02026
+1 781-493-3400
sales@reflexisinc.com
Email Preferences

  • Home
  • Solutions
  • Customers
  • Resources
  • Contact Us

FAQ

© 2022 — Reflexis Systems, Inc. | Legal Terms | Privacy Policy

  • Home
  • Solutions
  • Customers
  • Resources
  • Contact Us
Our site uses cookies. By continuing to use our site you are agreeing to our cookies policy. Click here to read our cookies policy.