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El Super: The ROI from Superior Retail Execution

El Super: The ROI from Superior Retail Execution

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Video Testimonial

By leveraging Reflexis’ retail task management solution, grocery chain El Super, part of Bodega Latina Corporation, saved $1 million in shrinkage, and saw other significant benefits. A leading Hispanic supermarket chain, El Super operates 64 stores in California, Arizona, Nevada, New Mexico, and Texas.

Each store accomplishes 5,000 tasks annually, or about 80 per week, with four users per location focusing on the execution, says German Tarazona, Senior Business Operations Analyst for El Super. To handle the execution of its compliance, sales, and other retail tasks, El Super adopted Reflexis Real-Time Task Manager™, which can be used to send streamlined and prioritized activities and notifications from corporate to stores.

The task execution process is typically complex and includes standard operating procedures, store openings and closings, as well as specific department manager tasks. Reflexis also supports sales-driven projects, such as schematics changes, and the addition of new products and vendors, and so on.

El Super leverages Reflexis to handle specific business programs—these yield the greatest ROI. For instance, El Super created a Reflexis-based solution to “help the stores that are struggling the most with shrink,” says Tarazona.

The result: “It has given us tremendous ROI when we compare this year over year,” he says, with a 14 percent improvement. “Dollar-wise, we are close to about $1 million saved so far versus last year. So, I think that’s a tremendous success in terms of Task Manager and the way we use it.”

Video Testimonials

Lowe’s: Making Customer Experience a Top Priority

Lowe’s: Making Customer Experience a Top Priority

August 4, 2022

Check out our latest video customer success story! Explore how Lowe’s simplified store execution and improved employee collaboration with Zebra task management and communication solutions. Solutions Discussed: o Real-Time Task Manager o Workforce Connect

El Super: The ROI from Superior Retail Execution

El Super: The ROI from Superior Retail Execution

July 8, 2020

Learn how El Super saved $1 million in shrinkage by streamlining and prioritizing tasks across all stores. Solutions discussed: o Real-Time Task Manager

Cumberland Farms: Benefits of Reflexis Task Management

Cumberland Farms: Benefits of Reflexis Task Management

July 6, 2020

Hear how Cumberland Farms streamlined task management, communication, and store execution processes across all stores. Solutions discussed: o Real-Time Task Manager

Dixons Carphone: Meeting the Challenge of Legacy Systems with Reflexis

Dixons Carphone: Meeting the Challenge of Legacy Systems with Reflexis

March 11, 2020

Hear from Dixons Carphone about how they improved store performance and optimized labor scheduling across all stores. Solutions discussed: o Workforce Scheduler o Real-Time Task Manager

Fanatics: Streamlining Corporate-to-Store Communication with Reflexis

Fanatics: Streamlining Corporate-to-Store Communication with Reflexis

December 16, 2019

Find out how Fanatics streamlined the execution of major promotions and improved corporate-to-store communication. Solutions discussed: o Real-Time Task Manager

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