Looking to differentiate themselves from competitors, Delhaize America wanted to improve their customer service and increase their stores’ operational efficiency. To accomplish these goals, Delhaize America implemented the Reflexis retail task management solution.

After implementing Task Manager, Delhaize America saw many benefits. They include: reducing Class 1 cross-chain product recall compliance to two hours; cutting shrink by 20 basis points; and dramatically eliminating the amount of store manager time spent reading emails.