Delhaize America wanted to improve their customer service and increase the efficiency of their store operations so that they can continue to differentiate themselves from their competitors. To accomplish these goals, Delhaize America implemented Reflexis Task Manager™ store execution platform.

After implementing Task Manager, Delhaize America saw many benefits including reducing Class 1 product recall compliance to 2 hours across the chain, 20 basis point reduction in shrink, and a dramatic reduction in time spent reading emails by store managers.