Like many retailers, Coop faced challenges with corporate-to-store communications. Their challenges included communications coming in too many forms (email, intranet, telefax, etc), communication was not targeted to only relevant stores, and that there was no visibility into task completion in-stores. They chose Reflexis Task Manager™ store execution platform in order to respond to these challenges.

After implementing they saw many benefits including creating a single source of communications, the ability to send communications only to the relevant stores, and complete visibility into task execution and compliance.