Choosing a Partner That Can Offer You More
Reflexis Blog
Simplicity has been a core tenet of the Reflexis ethos from day one. Now in this new chapter with Zebra Technologies, simplicity continues to be our guiding principle. Both our organizations have built success on empowering frontline workers. Together we continue to deliver simplicity and innovation to all our customers.
Our joint vision is Enterprise Asset Intelligence: to have every asset and worker on the edge (of operations) visible, connected, and optimally utilized.
Joining Zebra, Reflexis now has greater capabilities to solve the comprehensive challenges that retailers face in these unpredictable times. Last year alone, Zebra invested $450M in R&D to help customers better solve operational challenges. That’s a lot of zeroes that ultimately translate to tremendous value for your business.
The retail landscape is evolving rapidly and retailers need powerful, agile solutions to navigate these changes. Reflexis has spent the last 20 years streamlining communication between corporate and frontline teams, improving line-of-sight for corporate and field managers, and optimizing labor spend. This acquisition allows us to unify all the technology in the retail store ecosystem to improve frontline associates’ work-life, empowering them to execute effectively, create consistent high-quality customer experiences, and grow sales.
A Powerful End-to-End Platform
The Reflexis ONE™ platform of intelligent workforce management, execution, and communication solutions enables retailers to have the right people in the right place at the right time. Now, these frontline associates will also have additional benefits from IoT-generated activities, prescriptive analytics, and innovative mobile computers to get the job done—from fulfillment, to inventory management, merchandising, warehousing, and more.
Store managers and associates can complete all work in real time, guided by actionable, AI-powered analytics—ensuring seamless omnichannel service, consistent customer experiences, and elevated employee engagement.
Can a Point Solution Keep Up?
Point solutions solve point problems. When it comes to solving retail operations challenges in today’s complex world of business, one really is the loneliest number. Reflexis’ success has been built on bringing together interconnected functions and enabling them to work natively. This approach has streamlined demand forecasting and capacity planning for hundreds of our customers, while simplifying day-to-day work for store managers and associates. By contrast, point solutions don’t have the ability to view store operations challenges as a whole. This creates data silos, introduces break points, impedes the seamless in-store customer experiences that you need to get ahead.
Other benefits of a mature vendor with an end-to-end platform include:
Global Support Network
No matter the question and no matter the time or place, you can always connect with an expert who understands your needs and can help solve your challenge quickly and effectively.
Resources for Robust QA and R&D
Not only have Reflexis and Zebra solutions been independently proven at scale, our combined teams have the resources to explore new solutions and invest in high-impact innovations that work out of the box.
Innovation That Works
In fact, Zebra has been recognized as one of the best workplaces for innovators. Like Reflexis, they foster a collaborative, forward-thinking culture, supported by robust, agile processes to bring those innovations to market effectively without customers’ need to take a risk on half-baked technology.
Universal Learnings and Thought Leadership
Zebra and Reflexis have the combined breadth of experience to take innovation and best practices to customers across the globe and support continuous improvements.
The Next Chapter
From checking their schedule in the morning, to communicating across the store or across the country, to completing all work, to clocking out at the end of a shift—Reflexis and Zebra simplify every touchpoint in an associate’s workday, allowing frontline teams to easily communicate, execute, and provide next-level customer service. Together, we now help retailers optimize labor AND inventory, the largest operating expense and largest capital expense.
Our goal, from our founding to today and moving into this next chapter, has been enabling retailers to overcome challenges in unpredictable times and unleash the power of their store associates. We’re thrilled for the opportunity to empower a new generation of frontline workers as part of the Zebra family.
Reach out to marketing@reflexisinc.com to learn how we can help you simplify operations, improve communication and optimize labor decisions.
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