25th - 26th September 2019

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The Royal Horseguards and One Whitehall Place, London

The Reflexis EMEA Customer Forum provides insight, value and best practice advice for retailers to optimise their store operations. This event will give you a unique opportunity to hear from other Reflexis customers, learn about the Reflexis product roadmap and network with leading retailers focused on improving store execution and workforce management.

Register here!

Agenda

9:40 AM

George will be exploring the latest industry trends and opportunities within retail.

10:30 AM

Opening Address

Prashanth Palakurthi, Founder and CEO and OP Choudhary, Managing Director EMEA - Reflexis

Engage to Exceed

George Smith, Managing Director - Achieving Leadership

Networking Break

11:45 AM

12:15 AM

Customer Panel - Business Case Drivers and Achieving Added Value

Facilitated by Mark Benton, Customer Success Director EMEA - Reflexis 

13:15 PM

16:00 PM

Reflexis Roadmap

David Lancefield, Vice President, Solution Consulting, EMEA - Reflexis 

18:00 PM

Review of Day 1

David Rogers, VP Sales & Marketing EMEA - Reflexis

17:45 PM

Customer Recognition Award Ceremony

17:00 PM

APIs, Integration and Real-Time Task Management at the Co-op

Networking Lunch

14:15 PM

Waitrose & Partners: The Journey So Far – Implementing Task Management & Workforce Management Together

15:30 PM

Networking Break

8:30 AM

Thursday 26th September

9:30 AM

10:30 AM

Networking Breakfast 

Customer Success

Mark Benton, Customer Success Director EMEA - Reflexis

Dixons Carphone: Implementing Workforce Scheduler and Time & Attendance

Robin Philips, Development Manager - Dixons Carphone

11:00 AM

Customer Panel - Compliance Challenges and Best Practices

Facilitated by Tor Tigerstedt, Director of Professional Services EMEA - Reflexis

11:30 AM

12:00 AM

12:45 PM

Closing Speech

OP Choudhary, Managing Director EMEA - Reflexis

The Future of Work

Light Lunch

You're welcome to stay and enjoy a light lunch which will be a further opportunity for networking. To make sure you get the most out of this forum, the Reflexis team will be available after the conference finishes. Please contact us if you would like to book an appointment with a member of our team.

A final word from OP to close the conference.

Join us for breakfast and networking.

Wednesday 25th September

Join us in the Reading & Writing room for breakfast and networking to start the day.

Tea and coffee will be provided in the Reading & Writing room.

A buffet lunch will be provided in the Reading & Writing room.

This interactive session will feature several retailers all discussing a key retailing challenge.

Sarah Evans, Task Management Lead and Julie Smith, Workforce Management lead - Waitrose & Partners.

Tea and coffee will be provided in the Reading & Writing room.

See demos of the latest solutions and how they deliver value for retailers.

Take a look at the latest developments within the Reflexis product roadmap.

Round-up of the days events.

Join us to celebrate! We'll be providing food, drinks and plenty of time to network!

Learn about the recent and planned Customer Success initiatives.

Hear how Dixons Carphone have implemented Workforce Scheduler and Time & Attendance to 25,000+ store colleagues across the UK and Ireland.

This interactive session will feature several retailers all discussing a key retailing challenge.

Jason Toogood, Global Alliances Director, Workforce Transformation - REPL

Sponsored by 

11:15 AM

Dave Tyas, Work Stream Lead - Co-op

Hear how Co-op is driving value in their stores.

Sponsored by 

New Solutions Showcase

Jon Seddon, Solution Consultant and Matt Lovitt, Solution Consultant - Reflexis 

Sponsored by 

Sponsored by 

Networking Break

Tea and coffee will be provided in the Reading & Writing room.

13:00 PM

14:45 PM

Artificial Intelligence and Machine Learning in Practice

Prashanth Palakurthi, Founder and CEO - Reflexis

Learn how Reflexis is utilising Artificial Intelligence and Machine Learning to respond to the major challenges and opportunities in retail.

8:30 AM

Welcome & Introduction

David Rogers, VP Sales & Marketing EMEA - Reflexis

Let us welcome you and kick off our 2019 EMEA Customer Forum.

Networking Breakfast

9:30 AM

Hear about the changes and opportunities happening in retail today.

Platinum Sponsor

Sliver Sponsors

Gold Sponsor

The Venue

The Royal Horseguards and One Whitehall Place

2 Whitehall Court

Westminster, London

SW1A 2EJ

United Kingdom



Closest tube station is Embankment.

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