With Reflexis Task Manager™ we’ve seen a reduction from eight email accounts to only two in the stores. We’re creating an average of 22,000 tasks sent to the stores per month and 95% of tasks are completed on time.
Retailers lose millions of dollars per year due to inconsistent store-level execution of their corporate strategy. The cost impact of inconsistent execution is between 2-5 percent of annual sales. Uncoordinated corporate planning results in confusion and priority conflict in the stores; lack of two-way feedback prevents continuous improvement. Store managers are overloaded with communication and left to prioritize tasks on their own. Field managers, swamped by a glut of out-of-date MIS reports, fight fires reactively instead of providing leadership. Labor schedules are out of step with actual workload requirements. Even when tasks are completed, corporate struggles to verify compliance.
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Guillermo Figueroa ValdezGerente de Sistemas (Manager of Systems)
After implementing Reflexis, we have seen over $10 million in benefits achieved either directly from the implementation or as a result of having the right tools and the ease of making the changes.
David GlasscockDirector of International Systems
I have worked with many vendors over the years and none have been as positive or professional as Reflexis. It’s a pleasure to work with a team who is able to deliver the product on time.
Alex PasherDirector of Communication
We implemented Reflexis Task Manager™ in September 2011 in more than 1,200 stores. The Reflexis team did a great job and worked hand in hand with us. It was a really easy transition for us to move all of our stores to the Reflexis tool.
Ken JacksonStore Operations Project Manager
The Reflexis applications will help the chain build and expand on its business. We knew it could have far-reaching effects for the business if we got it right. We know we got it right.
Reflexis Task Manager™ helps optimize mass communication, the transfer of merchandise between stores, and returns store employees to the sales floor.
Oliver IglesiasGerente Operaciones (Manager of Operations)
The support team from Reflexis was amazing. They gave us the training we needed and we implemented ReflexisPlus™ in three weeks.
Lori LarsenDirector of Retail Operations