Many retailers struggle to consistently execute customer engagement, omni-channel, and labor operations strategies in their stores. By relying on manual and error-prone applications such as email and spreadsheets, retailers lack visibility into store workload, task completion levels, and trends and events that impact customer demand.
The Reflexis cloud-based platform of real-time store operations, task management, and workforce management solutions enables retailers to simplify work for stores and unleash the power of store associates so they can provide a seamless omni-channel shopping experience. Reflexis store execution, labor operations, and real-time solutions can be implemented individually or as an integrated suite to drive best-in-class execution. With real-time store operations solutions, retailers can coordinate corporate planning, optimize workloads, schedule labor, streamline communication, monitor performance in real time, and respond proactively to key sales and operations metrics using best practices.
Reflexis’s customers include some of the biggest and best-known global retailers. Reflexis solutions, delivered over the cloud and on mobile devices, enable retailers to streamline corporate processes and increase line of sight for field management, empowering store associates to engage with customers and drive sales.