What Personal Information does Reflexis gather?
In general, you may visit Reflexis’ website without providing us with any personal information about yourself. However, there are times when we may need information from you, which includes your internet address so that we can track unique visits to our site for analytic purposes. Additionally, we may need your personal information such as your name, and your postal and email address in order to grant you access to protected and secured sites or provide you with the opportunity to register for an event, to fulfill your requests for information including white papers, download updates to our products, or participate in an online survey. In other instances, we may ask you to provide us with information such as your product interests so that we can send you only the information that is useful to you, including articles, newsletters, product and service alerts, new product and service announcements and event invitations. When we collect this type of information, we will inform you as to why we are asking for information and how the information will be used. However, please note that providing any personal information is optional. When you receive your confirmation email or when you receive any email from the list server, you will be given instructions on how to remove yourself from the list.
What about sensitive data?
Reflexis’ accountability for personal data that it receives under the Privacy Shield and subsequently transfers to a third party is described in the Privacy Shield Principles. In particular, Reflexis remains responsible and liable under the Privacy Shield Principles if third-party agents that it engages to process the personal data on its behalf do so in a manner inconsistent with the Principles, unless Reflexis proves that it is not responsible for the event giving rise to the damage.
Do we share your information with outside parties?
In addition to the foregoing, the following are the additional instances where we may disclose your personal information to third parties:
- In anticipation of and in the course of an actual or potential sale, reorganization, consolidation, merger or amalgamation of our business;
- When required or permitted by law.
The type of information we are legally required to disclose may relate to criminal investigations or government tax reporting requirements. In some instances such as a legal proceeding or court order, we may also be required to disclose certain information to authorities. Only the information specifically requested will be disclosed and we will take precautions to satisfy ourselves that the authorities that are making the request have legitimate grounds to do so. There are some situations where we are legally permitted to disclose personal information, such as employing reasonable and legal methods to enforce our rights or to investigate suspicion of illegal activities.
Do we give you access to your information?
You are entitled to know whether we hold information about you and, if we do, to have access to that information and require it to be deleted, limited or corrected if it is inaccurate. You can do this by contacting us via email@example.com. We encourage you to contact us should you have a Privacy Shield-related (or general privacy-related) complaint.
For any complaints that cannot be resolved with Reflexis directly, Reflexis has chosen to cooperate with the independent dispute resolution body JAMS and comply with the information and advice provided to it by an informal panel of arbitrators in relation to such unresolved complaints (as further described in the Privacy Shield Principles). As further explained in the Privacy Shield Principles, a binding arbitration option will also be made available to you in order to address residual complaints not resolved by any other means.
Reflexis has further committed to refer unresolved Privacy Shield complaints to JAMS, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://www.jamsadr.com/about/submit-a-case for more information or to file a complaint. The services of JAMS are provided at no cost to you. Reflexis is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).