Workforce Manager gives retailers complete control over budgeting, forecasting, and scheduling store labor, ensuring efficient operations, on-time task execution, and consistent levels of customer service. The result: stores generate more sales while using labor dollars more effectively, leading to increased profitability and growth. Even better, Workforce Manager’s power and complexity stay behind the scenes while managers and employees use simple, web-based forms that eliminate the frustration and drudgery of paper-based scheduling. The solution generates optimized schedules that are in compliance with labor laws, union rules, and work policies while respecting employee preferences, availabilities, and proficiency. Integration with Reflexis Time and Attendance allows real-time monitoring of key labor metrics and exceptions to ensure compliance.

To Workforce Manager, scheduling is not just about filling shifts for the day, it’s about matching skills and availability to the actual tasks in and around the store. Powered by unique algorithms, Workforce Manager takes into account all store activities—routine, sales-driven, corporate-directed, even vendor deliveries—and incorporates them into labor forecasts that yield optimal labor schedules. It’s also the only labor scheduling system to fully leverage the ad hoc activities that account for more than 30 percent of work in most retail stores.