Our Solutions
Store Operations

Retailers lose millions of dollars per year due to inconsistent store-level execution of their corporate strategy. The cost impact of inconsistent execution is between 2-5 percent of annual sales. Uncoordinated corporate planning results in confusion and priority conflict in the stores; lack of two-way feedback prevents continuous improvement. Store managers are overloaded with communication and left to prioritize tasks on their own. Field managers, swamped by a glut of out-of-date MIS reports, fight fires reactively instead of providing leadership. Labor schedules are out of step with actual workload requirements. Even when tasks are completed, corporate struggles to verify compliance.

Reflexis solutions for Store Operations enable retailers to ensure consistent execution of their corporate strategy by all stores and recover the sales they would have otherwise lost. Reflexis solutions include Task Manager (for closed-loop task management), Workforce Manager (for forecasting and scheduling labor based on sales forecasts, corporate initiatives, and employee skills and work preferences), Time and Attendance (for time entry, labor tracking, and time costing functionality), KPI Activator (for real-time, KPI-driven alerts with the ability to assign corrective response based on best practices), and StoreWalk (for ensuring consistency from enhanced store walks and audits). Reflexis Store Operations solutions enable retailers to boost productivity, increase sales, and realize rapid ROI. Reflexis has repeatedly implemented its solutions in 21 weeks or less, across multiple store formats at some of the world's largest retailers.

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